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After Hours Call Center

After-Hours Call Center Services
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Contract Details and Benefits 

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Physicians First provides after-hours, non-clinical call center services to support physician practices in managing patient communication outside regular business hours. 

Reasons to choose Physicians First: 

  • All call centers are based in the USA. 
  • Calls are answered in 20 to 30 seconds, on average. 
  • All calls are recorded and archived in compliance with HIPAA. 
  • Save up to 20% off standard price through CNECT. 
  • Pricing is firm for the term of the agreement (7/31/2028). 

Connecting Instructions 

To get connected to CNECT pricing with Physicians First Messages, email the following information to sales@pfminy.com: 

  1. Indicate that you are a CNECT member and you’re interested in the CNECT member program. 
  2. Your business name and address. 
  3. Point of contact information. 

Within three business days, a representative from Physicians First Messages will follow up with you to review their offerings.