Outreach and Eligibility Management
Patient Coverage Solutions
Contract Details
CNECT’s Coverage Solutions: Proactive Support for Patient Outreach and Eligibility
Help patients maintain Medicaid coverage and protect your income with support from our outreach, coverage, and eligibility management partners.
Choose from three discounted solutions, ranging from full coverage management to targeted support.
Competitive Bidding Process
These contracts were awarded after a fair and competitive bidding process, ensuring they comply with industry procurement standards. Read more about these contracts and the bidding process in the executive summary.
Pointcare
Partner Overview: Pointcare is a coverage management and enrollment services solution. The platform combines eligibility monitoring, enrollment support, redetermination assistance, lapse recovery, and retroactive eligibility identification.
Best Solution for: Short-staffed clinics needing to create capacity via automation.Â
- CNECT Discount: 20% discount on the population and service-based subscriptions. Standard implementation and setup fees are waived.
- Price Protection: Pricing is firm through July 31, 2027.
Solutions Provided
- Direct enrollment support
- Medicaid enrollment assistance
- Medicaid renewal support
- Eligibility monitoring
- Patient outreach
- Coverage recovery and retention
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Thrivelink
Partner Overview: Thrivelink is a patient engagement and enrollment outreach solution. The platform uses multilingual AI-powered telephonic outreach to engage patients, complete Medicaid applications and renewals, and help uninsured patients obtain coverage.
Best Solution for: Clinics seeking AI-powered voice and text tools to empower patients.
- CNECT Discount: 10% off standard price schedule.
- Price Protection: Pricing is fixed for the term of the agreement (through July 31, 2029).
Solutions ProvidedÂ
- Direct enrollment suppory
- Medicaid enrollment assistance
- Medicaid renewal support
- Patient outreach
- Workflow automation and task management
- AI-powered patient engagement
- Multilingual outreach capabilities
ResourcesÂ
Elora
Partner Overview: Elora is an eligibility and workflow automation platform. Elora focuses on improving operational workflows for enrollment teams, care coordinators, and community health workers. Eligibility verification, renewal tracking, documentation, work queues, and care coordination are integrated into one platform designed to support frontline staff.
Best Solution for: Clinics with strong enrollment teams looking to improve efficiency through automation.
- CNECT Discount: 10% discount off platform subscription fees, and implementation fee is waived.Â
- Additional Member Benefit: Contracts executed by June 30, 2027, receive early access to all 2027 roadmap modules at no additional cost.
Solutions ProvidedÂ
- Medicaid enrollment assistance
- Medicaid renewal support
- Eligibility monitoring
- Patient outreach
- Workflow automation and task management
- AI-assisted staff workflows
ResourcesÂ
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